Frequently asked questions
What devices are your products compatible with?
Our accessories are compatible with a wide range of devices including iPhone 11 through 18 Pro Max, iPad Pro, Air & Mini, MacBook, and most Android smartphones and tablets. Compatibility details are listed on each product page.
Do you offer free shipping?
Yes! We offer free shipping on all orders over £50. Orders below £50 are subject to a standard shipping fee at checkout.
What is your returns policy?
We offer a 30-day hassle-free return policy. If you're not satisfied with your purchase for any reason, contact us and we'll make it right — no questions asked.
How long does delivery take?
Standard delivery typically takes 3–5 business days within the UK. International orders may take 7–14 business days depending on your location.
Is my payment information secure?
Absolutely. All transactions on Portivly.com are fully encrypted and processed securely. We accept all major credit cards, PayPal, and Shop Pay.
